Six months ago we had Gibbon install a new furnace, the SLP98, and very recently had them back to install a new air conditioning unit and coil. We were extremely pleased with the job they did both times. Paul, the estimator, did not try to coerce us into buying any extras (as another company tried to in the past), the installers did their work efficiently and cleaned up their mess afterwards, and the electrician fully replaced any wiring involved (something that wasn’t done with the last new furnace we had installed). All of them were professional, courteous and personable. We would have no hesitation in recommending this company to others. We haven’t had the need to try out the new air conditioner as yet, but were very pleased with the furnace. We had a very cold winter and the house was cozy and warm at all times.
The installation crew did their jobs well and efficiently; they were neat, friendly, and polite. What more could one ask?
We had a water heater, furnace, central A/C, and a split unit A/C installed at the same time. Aaron, Terry, Allison, and Paul did a great job. They were on time, they had all the right pieces and equipment, they worked fast and efficiently. Although pleasant to talk to and to get information from, they didn’t waste our time or theirs with extraneous gab–I was surprised at how quickly they worked. They were very neat, especially given the circumstances (rain, snow, and mud). Their workmanship (workpersonship? was excellent (I have some knowledge of what good electrical and ductwork should look like). I have no hesitation recommending this crew.
Just had a Lennox HE Furnace installed in our home; we were very happy with Gibbon Heating from start to finish. The salesman came out to measure our home, discuss options and give us a quote. The install was set for a week later. The morning of the install the crew showed up and once they assessed the job, they got to work. Everything was done and cleaned up by 3 that afternoon. Very nice job. Our salesman came back about a week later to make sure we were happy with everything and we really appreciated the followup customer service.
Gibbon were professional and knew their stuff.
I was very happy with the knowledgable salesman but also the installers who answered all my questions and accommodated my requests. The salesman knew the gas code accurately and outlined my options. The crew were in and out within 7 hours, with just a small amount of clean-up after. The salesman assisted with the extended warranty and mail-in rebate. A very good experience and would definitely recommend them to others. Their price was more than comparable and was a selling feature. The EL296 so far is a great furnace, very quiet, and I’m looking forward to the energy savings.
We were absolutely satisfied with every aspect of the installation and instructions received when we had our air conditioning installed. The workers were friendly and knowledgeable. They left no mess behind and gave us information regarding maintenance.
Brent and the Gibbon team are great to work with! They’ve helped my family on numerous occasions and we always find them to be prompt, professional and trustworthy, they never try to upsell just for the sake of a sale ! I highly recommend them
Thanks for the great service! Gerry came on time (even early!), took the time to explain the basics of how my older system works, showed me how to do some basic maintenance and how to relight the pilot should I need to. That was above and beyond the repair call…that’s why I’ll book with you again
Very professional great customer service
Salesman was very good at explaining all options of air conditioners. Helped us make our decision. Installation team was friendly and worked quickly. I would definitely recommend gibbon heating and air!
Paul and the install tech’s were great, we have had our furnace and water heater replaced within the last year and both visits have gone smoothly and as quoted.
We have used Gibbon Heating and Air Conditioning for all of our heating and air conditioning needs over the years. We have always found them to provide great service. During a recent cold snap, our furnace needed maintenance. I called Gibbon on a Monday morning and they were able to come first thing Tuesday morning and complete the repair work. Thanks again!!!