About Gibbon
Gibbon Heating & Air Conditioning has been serving Saskatoon and surrounding areas since 1978. We are a ‘total service’ company with trained technicians who are able to provide customers with solutions to all of their plumbing, air conditioning and heating ( HVAC) related requirements. As an Independent Lennox Dealer, the Gibbon Heating and Air Conditioning team is proud to provide prompt, courteous and professional service that is required by Lennox’s Quality standards!
As a Premier Dealer Gibbon Heating & Air Conditioning is committed to ensuring your complete satisfaction of the products you choose and the service you receive. We are regularly evaluated through an independent customer satisfaction survey process. We are trained to design, install, service, and maintain home comfort and indoor air quality systems.
The Gibbon Process
f you choose Gibbon to install your new or replacement equipment, you will see our representatives at least 3 times throughout the sales and installation process. Our process was created to ensure that all of your needs are taken care of. Most importantly, we want to be sure that you are 100% satisfied.
No sales pressure or unnecessary up-selling guaranteed!
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1. Initial Estimate
Once you contact Gibbon Heating & Air Conditioning we will schedule an onsite appointment in a timely manner at your earliest convenience. A professional and courteous Gibbon team member will come to your home or place of business in Saskatoon. If required, we will then provide a written estimate on the replacement, repair or new installation of your HVAC and / or plumbing equipment.
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2. Installation Day
Once the quote is approved, an installation date will be scheduled. On the day of installation the Gibbon staff member who provided the estimate will accompany your installation crew to communicate the details and specifics of your project. The Gibbon Process ensures there are no mistakes or questions on the details of how, when, or where the equipment will be installed.
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3. Follow-up
When your installation is complete, our support staff will make an onsite appointment with the original staff member you dealt with. They will come over to check the installation and answer any questions. Every installation is checked for quality assurance and customer satisfaction. This last step is important to us because we want to build a relationship with our customers.